Guarantee
The LUMO guarantee.
If a LUMO tool fails at the job it was made to do, we will put it right.
Care and maintenance.
- Refuelling the lighter
- Purge the tank before refilling, hold the can upright against the valve, and let the fuel settle for a minute before igniting.
- Blade care
- Keep the blades dry and free of tobacco dust. Wipe them closed, never force a cigar wider than the aperture.
- Cleaning the ashtray
- Empty it cold, then wipe the gloss shell with a soft damp cloth. No abrasives and no dishwasher.
Making a claim.
Write to us with your name, where the tool was bought, and a description of the fault. We will tell you the next step.
Request service